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The Mobile Network Performance Improvement Program delivers network performance and operations efficiency improvement, enabling mobile service providers (MSPs) to move from unsatisfactory to enhanced revenue positions.
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Who can benefit from this service? |
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The Alcatel Network Performance Improvement Program addresses the needs of all MSPs.
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Whether a mobile service provider wants to counter a major competitor's move, implement a "best network" strategy, or adapt its organization to environmental changes such as deregulation or privatization, Alcatel's Network Performance Improvement Program can meet all these challenges. Among other things, the program can enhance the MSP 's coverage, as well as improve its operational processes and resource skills for network engineering
To ensure significant improvement, Alcatel proposes a complete program or "success path" in order to reach the MSP's targeted performance indicators. The approach is based on Alcatel's technology expertise and extensive experience with industry best practices in the operation of multi-vendor mobile networks.
Equally important is Alcatel's strict adherence to industry benchmarks for network performance, including handover success and call drop rate, as well as value-added service (VAS) platform availability.
As part of the program, Alcatel uses a field-proven methodology to identify the most important operations and network functionalities. These functionalities and network operations can be re-engineered, rationalized, optimized or modernized to implement a program that may include network design and planning, configuration tuning, Quality of Service optimization, evolution of network architecture or even skills improvement.
Throughout the process, Alcatel's commitment to high-quality service as well as key performance indicators (KPIs) that are pre-established with the operator, ensure MSPs achieve the critical network performance objectives necessary to be more competitive. The MSPs are also given the required network performance tools in order to maintain the network's level of performance.
Service Benefits
• High-performance network with a predictable level of quality
With the transformation of the network into a reliable system using tools to monitor and maintain network quality, Alcatel enables MSPs to enhance their market position, as well as achieve superior control of their systems.
• Network engineering efficiency and cost control
With the rationalization of operations, process re-engineering and the implementation of best practices in day-to-day operations, Alcatel enables the MSP to raise its network planning and optimizationservice level above that of competitors, while also reducing OPEX.
• Recovered customer satisfaction and reduced churn
With service delivery improvement, Alcatel contributes to greater customer satisfaction, increased revenue and larger market share, while contributing significantly to financial recovery.
• Enhanced brand recognition
By partnering with Alcatel, MSPs can leverage their new-found market success to enhance brand recognition, while communicating measurable results that conclusively demonstrate network performance improvement to existing and potential end users.
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