To stay competitive, fixed service providers need a trusted partner to keep their networks at peak performance. Cost pressures, demands of end-user service level agreements, and rapid deployments can put a strain on network operations and impact operational and financial goals.

Price wars and declining returns lead service providers to invest in new technologies that enable new end-user service offerings. However, going beyond pure connectivity requires not only migration from legacy networks toward next generation networks (NGNs), but also a strategic move to innovative services such as video, gaming and security -- and service continuity through mobile and fixed access.

These challenging objectives involve resource re-allocation, skill development and the need to address new risk factors linked with complexity and cost. Getting access to strategic business expertise combined with the right level of operational support will enable service providers to create the right conditions for managing uncertainty, allowing more efficient handling of day-to-day tasks and more value.

The Alcatel Balanced Service Partnership program aims to support service providers' teams by complementing their in-house resources and expertise and offering flexible support in some network activities.

Alcatel's full portfolio of services is available for fixed service providers.

Some of our specialized services for fixed service providers are:

- Fast Forward DSL Consulting Program
- OSS Integration