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| While everybody expects real-time access to nearly everything, each user has their own
profile, role, needs, priorities, and preferences. Yet the information and communication
infrastructure they depend on is unique, and should be designed to meet all of their expectations
in the delivery of applications that fit their lifestyles. Alcatel's Unified Interaction Management
strategic initiative delivers a suite of software products - including applications and middleware
- that bring people and information together to improve business processes across any device, network,
application and location - in real time.
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| The Alcatel OmniTouch Unified Communication solution is a pillar of the Unified Interaction Management
strategy and enables communication tools and applications to work together seamlessly, to improve human
interactions and increase productivity by allowing employees to access information and business tools
using any device regardless of the location. |
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| These briefing presentations provide an overview of Alcatel's Unified Interaction Management offerings for the Enterprise market. |
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Alcatel's Strategic Evolution and Objectives for Enterprise Solutions in 2004
Alcatel's strategic vision for the evolution of Enterprise solutions centers on our Unified Interaction
Management solutions. By focusing on key vertical segments, delivering carrier-class data infrastructure, and
deploying next generation call center and IP telephony solutions, Alcatel leading the evolution towards the
borderless enterprise.
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Alcatel OmniTouch Unified Communication evolutions & mobility
Alcatel OmniTouch Unified Communication allows businesses to more easily manage communications, improve customer
relationships, increase employee productivity and provide true mobility to field employees. This presentation
reviews the benefits of the product through a customer case study.
For additional information, read the OmniTouch Unified Communication product brochure
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