Survey results: what users really want from their communication tools

Alcatel-Lucent recently conducted a major survey to identify the main professional communications expectations of enterprise end users. Over 3,000 people from North America, Europe and Asia Pacific participated in the survey, giving the results a global perspective.

The complete survey results explain how the survey was conducted and discuss the 20 communications solutions that caught the attention of participants.

Before reading the full results, explore the top five here.

#1: Working from home made easy
#2: Click-to-call… from an email!
#3: Turning a fixed call into a mobile call
#4: Intelligent collaboration: the right tool, the right time
#5: Many numbers; one phone