A1 Lofts, a UK based construction firm, has deployed Alcatel-Lucent technology to help manage growth, improve mobility, enhance internal business processes, and enable the delivery of enterprise-class customer services and support.

Alcatel-Lucent business partners, The Comms Company and Amigo Software, have equipped A1 Lofts with a complete solution for telephony, call management, email, internet, CRM and web-based resource-sharing. The solution's unique open-source approach lets A1 Lofts enjoy the same productivity-enhancing tools and CRM resources as those of its larger competitors, at a fraction of the cost.

Watch Alistair Ewen, General Manager of A1 Lofts as he explains how the solution is helping to connect the company's people and knowledge to improve their business…